Insight

Keep an Eye on the Small Things

These are the top ten ways we can demonstrate whether or not we are acting with integrity:

Laurence Hirsch

Laurence Hirsch

January 29, 2024 12:05 PM

Food for thought. It is easy to tell warm and fuzzy stories of those who act with integrity, but I tend to think that it is the small things that often go unnoticed which indicate whether a person, or an entity, acts with integrity. While I cannot ascribe to be being perfect in this vein, I think these are the top ten ways we can demonstrate whether or not we are acting with integrity:

  1. Show up on time, every time.
  2. Write down things you have been asked to do. Create an expectation of realistic completion and then do them. Let the person know the task has been completed.
  3. Keep all promises or explain the difficulty as soon as you are aware of your inability to keep the promise.
  4. Focus on performance at all times. In other words, keep your eye on the ball and concentrate on the end game.
  5. Communicate frequently and be transparent.
  6. Do not cover up bad news, rather provide a solution to the problem.
  7. Fix processes rather than blame people.
  8. Be disciplined. And, most importantly, create your own discipline and stick with it. This is called consistency – and I believe consistency is a subset of integrity.
  9. Maintain an open-door policy.
  10. Stick with people over the long haul as integrity is built over time.

AND A FREE BONUS #11………

  1. Admit mistakes and use mistakes as an opportunity for improvement. For example, I am a day late on my JW Way message and I am admitting my tardiness to my co-workers. The good news is that I was two days late last year, so through my mistakes I have improved year over year.

Putting humor aside, am I acting with integrity is a question you must frequently ask yourself. There is a limited amount of people who will see how you act each day. You need to self-check whether or not these Top Ten practices are ones that you consistently practice.

Luckily, #11 allows for an opportunity to regroup, reassess, and rethink your approach to the Top Ten. Acting with integrity is a myriad of small things – and when aggregated they can make you, and your business, exceptionally successful.

Trending Articles

Introducing the 2026 Best Lawyers Awards in Australia, Japan, New Zealand and Singapore


by Jennifer Verta

This year’s awards reflect the strength of the Best Lawyers network and its role in elevating legal talent worldwide.

2026 Best Lawyers Awards in Australia, Japan, New Zealand and Singapore

Discover The Best Lawyers in Spain 2025 Edition


by Jennifer Verta

Highlighting Spain’s leading legal professionals and rising talents.

Flags of Spain, representing Best Lawyers country

Unveiling the 2025 Best Lawyers Editions in Brazil, Mexico, Portugal and South Africa


by Jennifer Verta

Best Lawyers celebrates the finest in law, reaffirming its commitment to the global legal community.

Flags of Brazil, Mexico, Portugal and South Africa, representing Best Lawyers countries

How to Increase Your Online Visibility With a Legal Directory Profile


by Jennifer Verta

Maximize your firm’s reach with a legal directory profile.

Image of a legal directory profile

Paramount Hit With NY Class Action Lawsuit Over Mass Layoffs


by Gregory Sirico

Paramount Global faces a class action lawsuit for allegedly violating New York's WARN Act after laying off 300+ employees without proper notice in September.

Animated man in suit being erased with Paramount logo in background

The Future of Family Law: 3 Top Trends Driving the Field


by Gregory Sirico

How technology, mental health awareness and alternative dispute resolution are transforming family law to better support evolving family dynamics.

Animated child looking at staircase to beach scene

Effective Communication: A Conversation with Jefferson Fisher


by Jamilla Tabbara

The power of effective communication beyond the law.

 Image of Jefferson Fisher and Phillip Greer engaged in a conversation about effective communication

The 2025 Legal Outlook Survey Results Are In


by Jennifer Verta

Discover what Best Lawyers honorees see ahead for the legal industry.

Person standing at a crossroads with multiple intersecting paths and a signpost.

Safe Drinking Water Is the Law, First Nations Tell Canada in $1.1B Class Action


by Gregory Sirico

Canada's argument that it has "no legal obligation" to provide First Nations with clean drinking water has sparked a major human rights debate.

Individual drinking water in front of window

The Best Lawyers Network: Global Recognition with Long-term Value


by Jamilla Tabbara

Learn how Best Lawyers' peer-review process helps recognized lawyers attract more clients and referral opportunities.

Lawyers networking

New Mass. Child Custody Bills Could Transform US Family Law


by Gregory Sirico

How new shared-parenting child custody bills may reshape family law in the state and set a national precedent.

Two children in a field holding hands with parents

Jefferson Fisher: The Secrets to Influential Legal Marketing


by Jennifer Verta

How lawyers can apply Jefferson Fisher’s communication and marketing strategies to build trust, attract clients and grow their practice.

Portrait of Jefferson Fisher a legal marketing expert

Finding the Right Divorce Attorney


by Best Lawyers

Divorce proceedings are inherently a complex legal undertaking. Hiring the right divorce attorney can make all the difference in the outcome of any case.

Person at a computer holding a phone and pen

The Future of Canadian Law. Insights from Best Lawyers: Ones to Watch Honorees


by Jennifer Verta

Emerging leaders in Canada share their perspectives on the challenges and opportunities shaping the future of Canadian law

Digital eye with futuristic overlays, symbolizing legal innovation and technology

New Texas Law Opens Door for Non-Lawyers to Practice


by Gregory Sirico

Texas is at a critical turning point in addressing longstanding legal challenges. Could licensing paralegals to provide legal services to low-income and rural communities close the justice gap?

Animated figures walk up a steep hill with hand

Family Law Wrestles With Ethics as It Embraces Technology


by Michele M. Jochner

Generative AI is revolutionizing family law with far-reaching implications for the practice area.

Microchip above animated head with eyes closed